Buyer Services Guarantee

Coldwell Banker Schmidt Family of Companies

The Coldwell Banker Buyer Services Guarantee is the commitment that Coldwell Banker Schmidt Family of Companies and I will perform the services stated below as part of your representation agreement.

1. Property Previews

Based on your own criteria and needs, I will preview targeted properties in a timely and diligent way. I will do this both on the Internet, as well as by personally viewing the properties myself, in order to help you make a decision in the quickest way possible.

2. Home Showings

Once I fully understand your homebuyer requirements, I will focus our attention to showing you those homes on the market that are in the right location and at the right price.

3. Coldwell Banker Concierge

I will provide you with personal assistance and referrals before, during and after you purchase your property to help make your move as easy and pleasant as possible.

4. Personal and Timely Response

I will return your phone call or e-mail within 24 hours or less and provide you with a weekly update on your search for a property.

5. Financing Pre-Approval

I will offer to arrange a pre-qualification or pre-approval appointment with a reputable lender to identify your range of affordability and to increase your negotiating strength.

6. Estimate of Closing Costs and Funds Required

I will provide you with a preliminary estimate of closing costs and down-payment requirement anticipated in the transaction.

7. Good-Faith Estimate From Lender

You will benefit from my experience in working with financial institutions to expedite your getting a prompt good-faith estimate from a lender.

8. Coldwell Banker HomeBuyer Guidebook

I will provide you with a copy of our HomeBuyer Guidebook and explain how you can use it as a road map throughout the home-buying process.

9. Buyer Counseling Session

I will conduct a buyer counseling session to discuss your needs and goals and to plan the search for your property.

10. Buyer Representation

I will discuss the nature of your buyer representation choices as well as other issues and alternatives. I will also present and explain to you the representation agreement and the special services and benefits it offers.

11. Home Evaluation

I will discuss the positive and negative features of a property that may affect its value and future resale.

12. Property Disclosure

I will review with you all the inspection reports and other documents pertaining to the condition of the property and disclose all physical defects of the property that are known to us.

13. Review of the Written Seller Disclosure

I will thoroughly review with you the seller’s written disclosure statement to enable you to accept or specify the remedy for each fault disclosed. Remedies for any disclosed faults should be addressed in the offer to purchase.

14. Home Inspections

I will recommend that you obtain professional building and termite inspections and provide you with the names of reputable inspectors.

15. Home Inspection Remedies

I will work with you to request the seller to remedy the items you specify after your review of the building and termite inspection reports as your offer to purchase specifies.

16. Negotiation Strategy

I will prepare a negotiation strategy for the property you have selected, including a written Competitive Market Analysis and advice on the initial price and terms to offer where permitted.

17. Offer Presentation

I will endeavor to present your purchase offer directly to the seller in the presence of the listing associate.

18. Pre-Settlement Inspection

I will accompany you on a thorough walk-through of the property (if one is provided for in the sales contract) before closing, and we will assist you in dealing with any problems discovered during the walk-through.

19. Closing the Sale

I will monitor and inform you of the progress of the purchase agreement, including the satisfaction of all contingencies and conditions during the entire transaction.

20. After the Sale

I will contact you immediately after the closing the follow up on remaining details or service needs.

21. Internet Services

I will provide you with the ability to register for Your Account’s Home Delivery, a unique online feature of our website that provides you with an e-mail notification of new listings that meet your specific requirements.

Tammy Steffens

Tammy Steffens

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